Shipping policy

Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking details.

Shipping Rates & Delivery Estimates

• Standard Shipping: Calculated at checkout based on destination and package weight/dimensions. Estimated delivery is typically 3–7 business days.

Customs, Duties, and Taxes PoshPurrs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged or Lost Packages If your order arrives damaged in transit, please contact us immediately at support@poshpurrs.com with photos of the packaging and the damaged item so we can file a claim and send a replacement right away.